Latest Insights

Executive Order 543, Implementing Integrated Facilities Management in the Commonwealth was signed by Governor Patrick on July 24, 2012. I shared the EO at that time. I'm providing two important follow-up documents that have made a difference....

Today's turbulent economic environment is testing the relationship between the value and cost of government services like never before. In response, government financial executives hold the key to unlocking the value of administrative, budgeting...

The 2013 Public Sector and Education Shared Services Summit's keynote address was delivered by Steven Kelman, Weatherhead Professor of Public Management, Harvard Kennedy School. Drawing on his years of research and experience, Professor Kelman...

Member Insight - January 2014
Community Insight - January 2014
Video Insight - December 2013

Shared Services News from Around the Web

August 13, 2013 - NPR - The Morning Edition
Money-strapped municipalities are increasingly sharing services with neighboring governments. Advocates say consolidating police, fire and other departments protect them from budget cuts. Critics worry about emergency response capabilities and wonder if the savings are really there.
August 1, 2013 - Chicago Tribune
Six Lake County entities have formed the Southeast Lake County Shared Services Working Group to explore ways to save money and improve staff coverage for building plan reviews and inspection services. Officials from Highland Park, Lincolnshire, Lake Forest, Bannockburn, Deerfield and Lake County have been meeting every six weeks for several months to discuss how they can serve each other in these lean staffing times.
August 1, 2013 - Federal News Radio
Uncle Sam's list is up and running, and is one example of how shared services is taking hold across government. Lisa Schlosser, the federal government's deputy chief information officer, said the website lists more than 100 shared services and more are on the way.

Video Showcase

Case In Point: U.S. Department of Transportation
Marshal Gimpel, U.S. Department of Transportation
2012 Shared Services Summit

The Department of Transportation’s Enterprise Services Center (ESC), located in Oklahoma City, Oklahoma, is an OMB designated shared service provider for Financial Management (FM) and Information Systems Security (ISS).

This session looks at how ESC supports its customer agencies by reducing their costs for the services ESC provides and enabling them to focus on their mission.

Case In Point: Texas Licensing
William Kuntz, Texas Department of Licensing and Regulation
2012 Shared Services Summit

The Texas Department of Licensing and Regulation (TDLR) is a revenue generating and self-sufficient shared services enterprise responsible for applying the provisions of 29 programs and the administrative rules needed to issue 143 license types for more than 650,000 licensees.

This session reviews the operating model of TDLR with a particular emphasis on governance, functional alignment, and its service oriented culture.

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